Product and Order related
Are the colors of the products shown on the website accurate?
While we have made every effort to display the colors of the outfits on our website, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.
How do I know if an item is in stock?
All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email _______ to find out if there is a backorder for that item.
How will I know you received my order & when will be the payment deducted?
After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at the time of dispatch. In the rare instance, if any of the items you have ordered are not available, we will contact you by email and will only charge your card for the value of the items in stock.
Payment, Shipping, and Delivery Related
What payment methods does Arpita Sulakshana accept?
We accept all types of online payment. You can make online payments using credit cards, debit cards, net banking, UPI, wallets, etc. through our payment gateway.
Is it safe to use my credit card online?
Your online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems.
How to track my order?
We keep updating you through e-mails and WhatsApp messages from the time we receive your orders till it gets delivered to you.
We also share the shipment track ID through which you can keep track of your package on our delivery partner site.